A multinational Investment Firm is looking for an IT Assistant for the New York office, to join the support team providing an environment where delivery is key. She/He will report to the IT Support Manager and will work closely with peers from the other offices.
Primary Duties:
• IT point of contact for the New York office users
• Support the New York office users
• Monitor the service desk tickets and provide assistance to the users
• Support the New York IT team members
• Handle IT team administrative tasks
• Documentation and filing
• Vendors and suppliers’ relationship
• Inventory tracking
• Simple IT troubleshooting on computers, printers, scanners, mobile and desk phones
• Support and train the users on video conferencing and team collaboration tools
• Support the users on mobile phones and corporate apps
• Assist on ad-hoc projects
Skills and experience:
• Bachelor’s Degree
• 2-3 years of experience in an IT environment
• Articulate, organized
• Team oriented, supportive
• Willing to learn and flexible
• Administrative experience
• MS Office knowledge
• Experience of drafting clear and comprehensive documentation
• Good reporting and communication skills
• Understanding and experience of the IT activity
• An experience in Document Management Systems would be a plus
Holder of an American Passport or US Work Permit
