Our client is a private, multinational enterprise that is a major international investor as well as a diversified commercial and industrial business in the Middle East with offices in Athens, London, New York, Riyadh, Luxembourg, Vaduz, and Vienna. The Group is looking for an IT Assistant for the New York office, to join the support team providing an environment where delivery is key. She/He will report to the IT Support Manager and will work closely with peers from the other offices.
Primary Duties:
• IT point of contact for the New York office users
• Support the New York office users
• Monitor the service desk tickets and provide assistance to the users
• Support the New York IT team members
• Handle IT team administrative tasks
• Documentation and filing
• Vendors and suppliers’ relationship
• Inventory tracking
• Simple IT troubleshooting on computers, printers, scanners, mobile and desk phones
• Support and train the users on video conferencing and team collaboration tools
• Support the users on mobile phones and corporate apps
• Assist on ad-hoc projects
Skills and experience:
• Bachelor’s Degree
• 2-3 years of experience in an IT environment
• Articulate, organized
• Team oriented, supportive
• Willing to learn and flexible
• Administrative experience
• MS Office knowledge
• Experience of drafting clear and comprehensive documentation
• Good reporting and communication skills
• Understanding and experience of the IT activity
• An experience in Document Management Systems would be a plus
Holder of an American Passport or US Work Permit
