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Internal Communications Specialist

Job Info

Job ID:
J7146
Business Lobby
Company Type:
Consultancy 
2022-11-25
Job type:
Permanent 
Open position:
Communications Manager 
Job Title:
Internal Communications Specialist
Country:
Beirut
Beirut
 
Major:
Journalism Marketing Public Relations 
Degree:
Bachelor’s Degree 
Experience Level:
4+ 
Language:
Arabic English 

Allowances

Insurance
Yes
Bonuses
Yes
NSSF
Yes

Job Description

A global Business Consultancy is hiring an Internal Communications Specialist,

 

Responsibilities:

•Articulate and execute an internal communications plan (including tactics, initiatives and materials) that drives internal engagement and alignment to our business objectives
• Manage the firm’s internal communications content across all platforms/channels in line with strategic and operational requirements
• Identify and pursue different channels to reinforce the firm’s mission and values to a growing, diverse team
• Play the role of an internal champion for the firm’s brand voice to ensure consistency and on brand application across all internal communications channels/materials
• Coordinate with MarkComs seniors on internal communications and any external communications relating to corporate strategy, reputation and crisis management
Internal communications platforms and tools management/assessment
• Lead the development and execution of an internal communications platform from a technical point of view (user interface, usability, and integration) to planning, creating and refreshing content
• Develop and implement a metrics dashboard to measure effectiveness of internal communication channels and assess progress against goals
• Explore various internal comms channels and new technologies/platforms
Content creation and development
• Lead the development and production of a variety of internal comms materials (digital, email, internal announcements, flyers, presentation materials, fact sheets, Google sites, etc.)
• Work with cross-functional departments/internal stakeholders to write, edit and proofread content and visuals for a variety of internal communications collateral to ensure quality, on-brand messaging, and alignment with the firm’s values and business objectives
• Develop and script videos including but not limited to senior updates, firm events, news, department highlights, etc.
• Manage the firm’s internal communications and IFS calendars and work cross functionally to coordinate timing and messaging of events and initiatives
Cross-functional and cross-regional collaboration and support
• Build relationships with key internal stakeholders , both regionally and globally, to ensure internal comms alignment with any ongoing business or people strategy communication plans
• Collaborate with cross-functional departments (Social Impact, Recruiting, Diversity & Inclusion, BOMs, etc.) to understand their requirements and provide key support for internal communications and marketing priorities
2 of 3
• Collaborate with the PR and social media teams to ensure internal comms is consistent with external messaging
• Support internal teams in all branding requirements, including branded materials, and source/distribute branded items for internal and external use
• Coordinate approvals across different teams including marketing, brand, design, legal and risk, quality, and independence
Internal events
• Assist in the planning, coordination and execution of the firm’s virtual and in-person meetings and events – agendas, speaker coordination, content development, event planning and execution, reporting and improvements
• Handle production of branding requirements at internal events (planning and printing marketing collateral, branded items, handling shipping and following up on delivery)
• Support team in media trainings, by handling logistics and collecting supporting documents for the training agency such as media bios and thought leadership
• Manage digital and print collateral library

 

Qualifications:

• Bachelor’s degree in Communications, Marketing, Journalism, PR or other related field
• 4+ years of professional experience in a strategic internal communications role preferably in a professional services environment or communications firm/ad agency setting
• Experience with a range of internal, digital and social communication formats, channels and tools
• Experience in writing and editing marketing and internal content

 

 

Skills:

• Fluent English and Arabic speaker
• Excellent written and verbal communication skills
• Excellent storytelling skills and a passion for bringing creative ideas to life
• Strong project management skills
• Strong cross-team collaboration, with a demonstrated ability to work across stakeholder groups, functional areas, and different levels of seniority to get things done
• Technologically savvy and able to learn new platforms quickly
• Utmost respect for brand guidelines and appropriate messaging
• Able to self-manage time and projects, prioritizing and balancing across multiple competing demands
Good to have:
• Familiarity with information technology, digital and video means of communication
• Experience in video editing, production and/or design skills
• Proficiency in reporting metrics/data analytics

 

Location: Beirut / Dubai