Internal Communications Specialist

Job Info

Job ID:
Business Lobby
Company Type:
Job type:
Open position:
Communications Manager 
Job Title:
Internal Communications Specialist
Journalism Marketing Public Relations 
Bachelor’s Degree 
Experience Level:
Arabic English 



Job Description

A global Business Consultancy is hiring an Internal Communications Specialist,



•Articulate and execute an internal communications plan (including tactics, initiatives and materials) that drives internal engagement and alignment to our business objectives
• Manage the firm’s internal communications content across all platforms/channels in line with strategic and operational requirements
• Identify and pursue different channels to reinforce the firm’s mission and values to a growing, diverse team
• Play the role of an internal champion for the firm’s brand voice to ensure consistency and on brand application across all internal communications channels/materials
• Coordinate with MarkComs seniors on internal communications and any external communications relating to corporate strategy, reputation and crisis management
Internal communications platforms and tools management/assessment
• Lead the development and execution of an internal communications platform from a technical point of view (user interface, usability, and integration) to planning, creating and refreshing content
• Develop and implement a metrics dashboard to measure effectiveness of internal communication channels and assess progress against goals
• Explore various internal comms channels and new technologies/platforms
Content creation and development
• Lead the development and production of a variety of internal comms materials (digital, email, internal announcements, flyers, presentation materials, fact sheets, Google sites, etc.)
• Work with cross-functional departments/internal stakeholders to write, edit and proofread content and visuals for a variety of internal communications collateral to ensure quality, on-brand messaging, and alignment with the firm’s values and business objectives
• Develop and script videos including but not limited to senior updates, firm events, news, department highlights, etc.
• Manage the firm’s internal communications and IFS calendars and work cross functionally to coordinate timing and messaging of events and initiatives
Cross-functional and cross-regional collaboration and support
• Build relationships with key internal stakeholders , both regionally and globally, to ensure internal comms alignment with any ongoing business or people strategy communication plans
• Collaborate with cross-functional departments (Social Impact, Recruiting, Diversity & Inclusion, BOMs, etc.) to understand their requirements and provide key support for internal communications and marketing priorities
2 of 3
• Collaborate with the PR and social media teams to ensure internal comms is consistent with external messaging
• Support internal teams in all branding requirements, including branded materials, and source/distribute branded items for internal and external use
• Coordinate approvals across different teams including marketing, brand, design, legal and risk, quality, and independence
Internal events
• Assist in the planning, coordination and execution of the firm’s virtual and in-person meetings and events – agendas, speaker coordination, content development, event planning and execution, reporting and improvements
• Handle production of branding requirements at internal events (planning and printing marketing collateral, branded items, handling shipping and following up on delivery)
• Support team in media trainings, by handling logistics and collecting supporting documents for the training agency such as media bios and thought leadership
• Manage digital and print collateral library



• Bachelor’s degree in Communications, Marketing, Journalism, PR or other related field
• 4+ years of professional experience in a strategic internal communications role preferably in a professional services environment or communications firm/ad agency setting
• Experience with a range of internal, digital and social communication formats, channels and tools
• Experience in writing and editing marketing and internal content




• Fluent English and Arabic speaker
• Excellent written and verbal communication skills
• Excellent storytelling skills and a passion for bringing creative ideas to life
• Strong project management skills
• Strong cross-team collaboration, with a demonstrated ability to work across stakeholder groups, functional areas, and different levels of seniority to get things done
• Technologically savvy and able to learn new platforms quickly
• Utmost respect for brand guidelines and appropriate messaging
• Able to self-manage time and projects, prioritizing and balancing across multiple competing demands
Good to have:
• Familiarity with information technology, digital and video means of communication
• Experience in video editing, production and/or design skills
• Proficiency in reporting metrics/data analytics


Location: Beirut / Dubai